ACRE Consulting is the recognized authority on HIFIS 4 implementation. Now, through the marvel of modern technology, you too can benefit from our years of experience working with communities large and small to implement HIFIS 4, from the (relative) comfort of your office.

ACRE Consulting

What Is This?

The HIFIS 4 Implementation Masterclass is a new format offered by ACRE Consulting to help communities who want to launch HIFIS 4 in their community but need some guidance on how to do that efficiently and effectively.

It is an online course that uses a variety of teaching methods and tools – including group webinars, written materials, pre-recorded videos, case studies, quizzes, assignments, sample policies and templates, and optional one-on-one coaching.

Most importantly, this course gives you a structure to your HIFIS implementation project. We know just how many steps there are, and how many moving parts there are to keep track of. It can be overwhelming. We’ve helped guide communities through all the components of a HIFIS 4 implementation, so we know what order it makes sense to cover things.

Built into this course are some deadlines – these are intended to be taken as reminders to help you stay on schedule for a launch date you control. But don’t worry, if you miss a deadline, you won’t fail! Some topics will be harder for some communities than others, and other topics you’ll find you may have already completed. There are also built-in breaks in between the terms of this course, so you will have a chance to catch up on any outstanding items.

This course also helps you to stay organized with all of the information you need to compile for your HIFIS 4 launch project. You will be provided with a personal, easy-to-use database that will allow you to track everything you need.

Intended Audience

This course is meant for communities that are seriously planning on implementing HIFIS 4 but are having trouble doing so.

This course walks you through the early stages of planning, conducting a needs assessment, designing and developing the software and configuring it, testing, launching, and finally maintaining and updating the software after launch. Communities that are in the very early stages of implementation will get the most value out of this course (it starts at the beginning), but any community which has not yet launched HIFIS 4 will find value in its content.
Photo courtesy of Built for Zero Canada (bfzcanada.ca)

About The Masterclass

This course is divided into 4 terms, for a total duration of approximately 6 months. It’s a long period of time, but only demands a few hours of your time each week, leaving you plenty of time to meet with your colleagues and work on implementing what you’re learning.

Each term is broken down into sections, and each section contains one or more lessons that are covered over the period of one week. Mostly, these lessons contain content that you can complete at any time during the week, but some sections include a group webinar in which you and the other students in the course can get together for a live, interactive presentation and Q&A.

An approximate overview of the topics covered in each term is as follows (subject to change):

Term 1

Planning

  • Week 1: Assembling Your Project Team
  • Week 2: Partner Agencies
  • Week 3: Service Providers & Clusters
  • Week 4: Consent and HIFIS 4
  • Week 5: Access to Client Files
  • Week 6: Collecting Personal Information
  • Bonus: Geographic Regions

Term 2

Staff & Rights

  • Week 1: Staff Roles in HIFIS 4
  • Week 2: Data Sharing & User Rights
  • Weeks 3-5: Program-Specific Functions
    • Shelters
    • Housing & Case Management
    • Light Touch Services
  • Week 6: Service Interruptions
  • Week 7: Housekeeping & Creative Solutions
  • Week 8: User Testing & Feedback
  • Bonus: Point-In-Time Counts

Term 3

Fine-Tuning

  • Week 1: Administration & Supervision in HIFIS 4
  • Week 2: Data Requirements & Reporting
  • Week 3: Programs
  • Week 4: Data Dictionary
  • Week 5: Custom Forms
  • Week 6: Inventories
  • Bonus: By-Name Lists

Term 4

Implementation

  • Week 1: Changeover Strategies
  • Week 2: Logging Changes & Issues
  • Week 3: Quality Assurance
  • Week 4: Training Plans

Click on an individual Term for more information:

Meet Your Instructor

HIFIS 4 Guru

Ali Ryder

Ali is Canada's - nay, the world's - leading expert on HIFIS 4. She is the owner, operator, and sole proprietor of ACRE Consulting, formed in 2016 to help communities understand and better make use of HIFIS 4. She's worked with dozens of communities on their HIFIS 4 projects, as well as partnering with the Canadian Alliance to End Homelessness and Built for Zero Canada, Employment and Social Development Canada, and sits on the national HIFIS 4 Working Group.

What Our Clients Are Saying

Ali ACTUALLY knows all the answers!

Chris G, Saint John NB

Ali is a HIFIS goddess

Valerie W, Simcoe County ON

Ali saves communities from their HIFIS woes

Patrick H, Ottawa ON

Reviews for the Masterclass

5 star rating

Term 1 Review - Andrea

Andrea Smith

I really enjoyed this portion of the course. It solidified the correct way to set up our community and the services our community offers. The information a...

Read More

I really enjoyed this portion of the course. It solidified the correct way to set up our community and the services our community offers. The information and air table are so valuable.

Read Less
5 star rating

Term 1 Review - Juli

Juli Griffin

I found this term gave me valuable information that I will be able to use when updating our HIFIS to be more user friendly.

I found this term gave me valuable information that I will be able to use when updating our HIFIS to be more user friendly.

Read Less
5 star rating

Term 1 Review - Val

Valerie Loucks

Great intro to HIFIS 4.

Great intro to HIFIS 4.

Read Less

Pricing Options

Pricing is per community, not per person, and includes up to 5 representatives in your community to complete the course.

Although the course is six months long, you will retain access to the course for one year after enrolling. This should give you enough time to get all of your plans and policies in place.

Self-Directed Study

$12,000
$6,000 +tax

Includes:

  • Personalized database
  • All course material
  • All case studies
  • All quizzes and assignments

Personalized Feedback

$15,000
$7,500 +tax

Includes:

  • Personalized database
  • All course material
  • All case studies
  • All quizzes and assignments
  • Live seminars
  • Individual check-in after each term
  • Feedback on submitted configuration

One-on-One Coaching

$20,000
$10,000 +tax

Includes:

  • Personalized database
  • All course material
  • All case studies
  • All quizzes and assignments
  • Live seminars
  • Individual check-in after each term
  • Feedback on submitted configuration
  • 20 additional hours of one-on-one coaching (5 hours per term)

Buy Terms Individually

Unable to commit to the full HIFIS 4 Implementation Masterclass? Do you already have the project underway and just want to learn some of the later content? Sign up for one or more Terms individually:

Term 1: Planning

$3,000 +tax

Term 2: Staff & Rights

$4,000 +tax

Term 3: Fine-Tuning

$3,000 +tax

Term 4: Launch

$2,000 +tax

More Information

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